Frequently Asked Questions

We provide two core services: IT Consulting (including IT audits, software selection, cloud migration, automation, and system advisory) and Project Management (including project planning, full PM services, risk management, workflow setup, and ongoing support). Our services are specifically designed for small and medium-sized enterprises.

Our pricing varies based on the service and project scope. IT consulting services range from £199-£1,500, while project management services range from £200-£5,000. We also offer hourly consulting at £75/hour and monthly support packages from £150-£350/month. Visit our Pricing page for detailed information.

Project duration varies based on scope and complexity. An IT audit typically takes 1-2 weeks, software selection 2-4 weeks, and full project management engagements can range from 4 weeks to several months. During your free consultation, we'll provide a timeline estimate specific to your project.

Yes! While we're based in the UK and primarily serve UK businesses, we work with SMEs internationally. Most of our consulting and project management services can be delivered remotely, making location less of a barrier. Contact us to discuss your specific needs.

We have experience across 10+ industries including startups, retail, charities, agriculture, health & social care, import/export, and professional services. Our solutions are adaptable to any industry, and we bring expertise in understanding sector-specific challenges and compliance requirements.

Our free 20-minute consultation includes a discussion of your business challenges, technology needs, and project goals. We'll provide initial insights and recommendations, explain how we can help, and outline clear next steps. There's no obligation, no credit card required—just honest conversation about your needs.

We typically require 50% upfront to begin work, with the remaining balance paid upon completion or split across project milestones. For monthly support packages, payment is due at the start of each month. We accept bank transfers and major payment methods. All payment terms are clearly outlined in our service agreements.

Yes! We offer ongoing monthly support packages (£150-£350/month) for clients who need continued assistance. Even without a formal support package, we're always available to answer questions and provide guidance. We believe in building long-term partnerships, not just completing one-off projects.

That's perfectly fine! Many of our clients aren't sure exactly what they need when they first contact us. That's what the free consultation is for. We'll discuss your challenges and goals, then recommend the most appropriate services for your situation. We'll never oversell—we only recommend what you actually need.

Absolutely! Many of our clients benefit from combining both services. For example, we might help you select and implement new software (IT consulting) while managing the entire project from start to finish (project management). This integrated approach ensures seamless execution and better results.

We can typically begin work within 1-2 weeks of agreement, depending on our current workload and your project requirements. For urgent projects, we'll do our best to accommodate faster timelines. Contact us to discuss your specific timeline needs.

We're specifically focused on SMEs, which means we understand your budget constraints and unique challenges. We offer transparent pricing, practical solutions (not buzzwords), and end-to-end support. Unlike larger consultancies with enterprise pricing, we're affordable and accessible. Unlike freelancers, we bring structured expertise and proven methodologies.